Renewal of Mediserve Support Contract for ECG
€339.56
Shipping 1-2 Business Days
Trading for over 25 Years
Renewal of MediServe Support Contract for ECG machine (12 months)
MediServe Support Contract Benefits.
- Inclusive full annual service and calibration to manufacturers specification (a full service each year will keep your device in the best possible working order)**
- Full equipment repair cover including parts and labour (means no expensive equipment repair bills whilst on a MediServe contract)
- Unlimited technical support from a dedicated and highly skilled support team
- Unlimited remote desktop support from our team of Microsoft Certified technicians via Citrix GoToAssist or FixMe.IT
- Fast priority response for all product support queries (within 3 working hours but most queries are dealt with within 45 minutes)
- Fast priority response for all workshop servicing and repairs (most devices shipped back to customer within 48 working hours following receipt of goods)
- Inclusive (or heavily discounted) software upgrades keeping your system up to date
- Inclusive hardware upgrade offers
- Remote re-installation of the product should you change your PC/s: Appointment required
- Inclusive technical tips via email and website
- Hibernia Medical does not supply goods on a sale or return basis.
- Hibernia Medical does not accept the return of goods without prior written communication to the Customer Service department.
- Goods can be returned once approval in writing has been given by Hibernia Medical.
- A ‘Goods Return Form’ must be completed for all returns. Notification of the intent to return Goods must be made within 14 days of the Delivery/Invoice date.
- The only goods that will accepted for refund must be a current stock line and not a discontinued line, nonreturnable product or a special-order item.
- All approved goods for return must be in perfect condition, in original packaging, sellable and be completely without defect or damage. Such damage will totally cancel any obligation by Hibernia Medical for any refund whatsoever on the item.
- Electrical and photographic equipment will only be accepted if complete with all leads, accessories and software. Any software must have its original seal intact.
- Goods are returned at the sender’s responsibility and cost. Hibernia Medical accepts no responsibility for goods lost or damaged during return transit. We recommend that the returned item(s) to our office are registered/tracked. Additionally, Hibernia Medical does not refund return carriage, postage fees or insurance costs.
- Please check the package and label before opening any products to ensure that you have received the correct items. Shipment errors must be reported no later than seven (7) days after the invoice date.
- Non-stock items and special-order items are subject to a no-return policy.
- All sales of clearance items are final and we cannot accept returns.
Please Note: Special order items and discontinued items are not subject to this returns policy and will be dealt with on a case-by-case basis.
All items returned are subject to a restocking fee of 10%.
Items returned after 14 days are liable to additional handling charges:
- 14 – 21 days old 15% of invoice value or minimum of €20.00
- 21 – 30 days old 20% of invoice value or minimum of €20.00
- 31 – 60 days old 25% of invoice value or minimum of €20.00
- Returns after 60 days are dealt with on a case-by-case basis
If you return part or all of your order, we will not refund the delivery charge as this part of our service to you has been completed. In the cases of incorrect, damaged or faulty goods, the delivery charge for a replacement to be sent out will not be charged.
For returns/refunds requests within 14 days please contact our Customer Service Team on 01 8665727 or email [email protected]
If you’ve asked for a refund, we will credit the account you used to pay for your order. Please allow up to 14 days for the refund to appear on your account.
Our Address:
Hibernia Medical
E3 Calmount Business Park
Ballymount
Dublin 12
D12 NA40
You May Also Like
Bosch
Littmann
Saver One
Omron
Omron
Iem
Braun
and
riester
mesi
medi Plent
sono site
wench allyn
plinth medical