Return Policy

Return Policy

The Company does not supply goods on a sale or return basis.

No goods will be accepted for credit unless a prior arrangement has been agreed with Hibernia Medical’s returns department.   A ‘Goods Return Form’ must be completed for all returns.  Orders will only be agreed and accepted for return if goods and packaging are received in good re-saleable condition.

Returned goods are the seller’s responsibility.The Company accepts no responsibility for goods lost or damaged during return transit. We recommend all returns to our offices be done by registered post.

Special order items and Covid related products are are not subject to this returns policy. Additionally, postage and package are non-refundable for special order items.

All promotional offers must be returned in their entirety.

Goods returned after 14 days may incur the following handling charges:

  • 15-30 days old 15% of invoice value
  • 31-60 days 25% of invoice value
  • 60+ days > 25% of invoice value (at Company’s discretion)

Our Address:

Hibernia Medical Supplies Limited

E3 Calmount Business Park

Ballymount

Dublin 12

D12 NA40